Policies, Terms & Conditions

GENERAL TERMS OF SALE

The Ballston Journal refers to paid digital products available from The Ballston Journal On-Line LLC, including digital subscriptions and any self-serve advertising or media. You are not REQUIRED to purchase anything in order to use TheBallstonJournal.com. If you do not purchase a subscription or product, your access to The Ballston Journal content and services will be limited.

The Ballston Journal reserves the right to modify the content, type and availability of any digital product at any time.

Only one person may use each account or accounts (user name and password) associated with a purchased product, unless we agree otherwise.

For details about your purchases, including payment methods and billing cycles, visit the Membership area of TheBallstonJournal.com

PROCESSING and PAYMENTS

The Ballston Journal will process your digital subscription or purchase as quickly as possible. Your payment details must be verified before your subscription, service or product can be activated.

We accept major credit cards and PayPal. We reserve the right to reject any order or purchase at any time.

If your initial payment authorization is later revoked, your subscription, product or access will be terminated.  You may contact us at any time if you believe your access was terminated in error.

Unless specified otherwise in the Cancellation and Refund Policy, all charges are nonrefundable.

To view or change your payment method, visit the Membership area of TheBallstonJournal.com.

PRICING

When you purchase a digital subscription or service, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable set-up or production fees that may apply. You also agree to the billing frequency stated at the time of your order.

Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.

All prices are in United States Dollars.

The Ballston Journal reserves the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.

If a stated price is determined by us, in our sole discretion, to be in error, we are not under any obligation to offer you the product at that price but we will endeavor to create a quality and fair arrangement to mutual satisfaction. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made in the event that a reasonable and satisfactory solution is not found.

Additional Costs

If your product includes access to areas that contain other products, you may have to pay additional fees to fully access those products. These additional charges will be clearly stated.

When you use your digital product, you may incur other additional charges, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.

If you believe someone else has used your account or you are being charged for a product you do not have, please contact us immediately.

BILLING

We will charge or debit your payment method at the beginning of your subscription or, if applicable, at the end of your free trial period. Billing will continue according to the cycle stated at the time of your order.

To view information about your billing cycle, visit the Membership area of TheBallstonJournal.com.

All Ballston Journal digital subscriptions are renewed automatically. When we renew your subscription, we will use the payment method currently associated with your account. If you redeem a gift subscription and choose to extend your subscription at the time of redemption, your subscription will renew automatically. You can view your payment method at any time in the Membership area of TheBallstonJournal.com.

You will not be notified in advance of impending renewals. Please see our Cancellation and Refund policy below for information about canceling.

SINGLE or ONE-TIME PURCHASES

When you purchase a standalone product, including but not limited to articles from The Ballston Journal, our archives or gift subscriptions, we will charge or debit your payment method at the moment of purchase.

If your credit card expires or your payment method is otherwise invalid, your subscription or product will not automatically be terminated. You will remain responsible for all charges.

You will be responsible for all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys’ fees, collection agency fees and any other associated costs.

SPECIAL PROMOTIONS

We may occasionally offer promotions. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined.

You are required to provide your payment details when you sign up for a promotion. At the end of the promotion, you will automatically be signed up for the related subscription or purchase that will begin at the end of the promotional period. We will not notify you in advance that the promotion is about to end. To cancel and avoid being charged, you must notify us before the promotion ends.

CANCELLATION AND REFUND POLICY 

You can cancel your digital product or service at any time by calling us at (518) 885-5238 or by emailing us at [email protected]. Group Subscription billing cycles and terms of cancellations may differ and are governed by the terms set forth in the applicable Group Subscription Purchase Order.

Monthly and 4-Week Subscription Billing

When you cancel, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.

Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Annual Subscription Billing

If you cancel within the first 11 months, your access and other benefits will end immediately and you will receive a refund prorated to the day.

If you cancel in the final 30 days, the cancellation will not take effect until the end of your current billing period. Your access and privileges will continue to the end of the current billing period, and you will not receive a refund.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

Cancellations by Us

We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital subscriptions or services are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

CANCELLATION and REFUND OF ONE-TIME PURCHASES

One-time purchases cannot be canceled or refunded, inclusive of Gift Certificate purchases.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

 

 

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